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Q How can international buyers contact Luoran Food?
A You can reach us through:
(1) Our website inquiry form at www.luoran-food.com;
(2) Direct product page inquiries for specific items;
(3) Email or phone to our international sales team (details on our website).
We are committed to being 'Always Available' — you can contact us anytime, and our English-speaking team will respond promptly to your B2B trade inquiries.
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Q What is your company's industry background?
A Our team brings 30+ years of professional orchard management experience rooted in the Gannan navel orange industry, which dates back to the 1960s. This deep agricultural heritage, combined with modern processing technology, has enabled us to develop 160+ products for 30+ export markets. Gannan navel oranges are recognized as a 'Famous Chinese Fruit' and listed among China's 11 advantageous agricultural products, giving us a unique competitive position as a B2B supplier.
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Q How can a company become your distributor or agent?
A We welcome partnership inquiries from qualified distributors and agents worldwide. Interested parties should contact us with:
(1) Company profile and business scope;
(2) Target market(s) and existing distribution channels;
(3) Expected annual volumes and product focus.
Our team reviews applications individually and discusses cooperation terms based on mutual business potential.
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Q What industries and B2B channels do you serve?
A We serve as a one-stop B2B procurement partner for:
(1) Global beverage manufacturers (juice, smoothie, functional drinks);
(2) Catering groups and restaurant chains;
(3) Food ingredient distributors and wholesalers;
(4) Chain supermarkets' private label programs;
(5) Bakery, confectionery, and dairy ingredient buyers.
Our broad product range allows us to consolidate sourcing for multi-category buyers.
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Q Can you help us develop new products for our specific market?
A Absolutely. Our R&D capabilities are built for this: we actively monitor changing consumer preferences across global markets, adopt advanced processing and quality control technologies, and use market research to optimize product development. Whether you need a specific flavor profile, nutritional specification, or clean-label positioning, our team can collaborate with your product development team from concept to commercial production.
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Q Do you provide OEM / product customization for B2B clients?
A Yes, this is a core part of our B2B service. Our dedicated R&D team provides: (1) Custom product formulations adjusted for target market taste profiles and regulatory requirements; (2) New flavor development based on market intelligence and client specifications; (3) Custom packaging to match your production line and branding needs; (4) Private label manufacturing for qualified long-term partners. We track global consumer trends — particularly the shift toward natural, additive-free, low-sugar products — to help our clients stay ahead of their markets.
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Q What are your payment terms for international orders?
A We offer flexible payment terms tailored to B2B trade, including T/T (Telegraphic Transfer) and L/C (Letter of Credit) options. Specific terms depend on order volume and partnership history. We provide competitive and transparent pricing — with regular volume-based discounts — to support long-term business relationships with our global partners.
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Q What shipping and logistics solutions do you provide?
A We offer comprehensive international logistics for B2B buyers:
(1) Cold chain logistics for frozen and temperature-sensitive products (concentrates, NFC pulp);
(2) Standard sea freight for large-volume container orders — our primary export channel;
(3) Air freight for urgent or trial shipments.
We partner with leading logistics companies to ensure punctual delivery to ports worldwide, with full documentation support for customs clearance.
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Q Where do your raw materials come from?
A Our core supply comes from our self-built navel orange orchards in Xinfeng County, Ganzhou, managed by a professional team with 30+ years of experience. For non-orange fruits, we partner exclusively with trusted farms that meet our strict quality standards. Full traceability from orchard to shipment is maintained for every batch, supporting our B2B clients' own supply chain transparency needs.
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Q What is NFC juice and how does it differ from concentrated juice?
A NFC stands for 'Not From Concentrate.' It is pure fruit pulp/juice extracted and quick-frozen directly — no concentration or water removal process — preserving the original flavor, nutrition, and freshness. Concentrated juice involves removing water for efficient transport and storage, then reconstituting at the destination. As a B2B supplier, we produce both to serve different manufacturing needs: NFC for premium/clean-label product lines, concentrates for cost-efficient large-scale beverage production.
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Q What is your global export reach?
A We have successfully served clients in 30+ countries, with annual product circulation exceeding 150,000 tons. Our customer base includes global catering groups, chain supermarkets, beverage manufacturers, and regional distributors. We provide one-stop procurement solutions tailored to each market's regulatory and commercial requirements.
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Q What is your company's core philosophy?
A We adhere to the philosophy of 'No Additives, Greener and Healthier, More and Better Flavors.' This commitment drives every aspect of our B2B supply chain — from orchard to finished product — ensuring our global partners receive pure, natural ingredients that meet rising consumer demand for clean-label products.
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Q What products does Luoran Food offer to B2B buyers?
A We offer 160+ products across five categories:
(1) Frozen Concentrated Juices — orange, apple, blueberry, mango, passion fruit, strawberry, lemon, cranberry, dragon fruit, kumquat, durian, cucumber, honeydew melon, olive, pandan, and more;
(2) NFC (Not From Concentrate) Quick-Frozen Fruit Pulp;
(3) Canned Fruit Products — primarily canned oranges;
(4) Fruit & Vegetable Powders — pineapple powder, wampee powder, etc.;
(5) Fresh Fruits — navel oranges and other produce. All products are designed for food manufacturers, beverage producers, catering groups, and global distributors.
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Q What is Luoran Food Company and where is it located?
A Luoran Food Company is a B2B fruit and vegetable juice concentrate producer and exporter located in Ganzhou City, Jiangxi Province, China — the birthplace of navel oranges and now the world's largest navel orange planting region (250,000 growers, 1M+ tons annual output). We operate across the full industrial chain: orchard management, processing, and global export.
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Q What is your standard lead time and minimum order quantity (MOQ)?
A Our standard MOQ is typically one 20ft container (1 FCL). However, to support our partners, we accept mixed orders combining different types of concentrates within a single container. Our standard lead time is approximately 10 to 15 days after order confirmation and sample approval.
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Q How can we request samples for R&D and lab evaluation?
A We welcome European buyers to test our products. We typically provide 500g retain samples drawn directly from current commercial lots to ensure what you test is exactly what you will receive. Please contact our sales team with your exact °Brix and acidity requirements.
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Q Can you provide Organic (EU Euroleaf) certified products?
A Yes, we supply certified organic juice concentrates for specific fruit varieties. We can provide the Euroleaf Organic Certificate and transaction certificates (TC) to ensure full traceability back to the specific organic orchards.
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Q How do you guarantee that heavy metals and pesticide residues meet EU MRLs?
A We strictly implement a "Field-to-Factory" control system. Before processing, all raw fruits undergo rigorous screening. Every commercial batch is tested by internationally recognized third-party laboratories (such as Eurofins or SGF) to verify that heavy metals, pesticide residues, and patulin strictly comply with the EU Maximum Residue Limits (MRLs).
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Q Are your juice concentrates 100% natural without added sugars?
A Yes, we are committed to the Clean Label trend. Our standard fruit juice concentrates are 100% pure fruit origin, containing zero added sugars, artificial colors, or synthetic flavorings. We also offer tailored solutions for reduced-sugar formulations in compliance with the latest EU Fruit Juice Directive.
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Q Are your processing facilities audited and certified?
A Yes, our cooperative manufacturing facilities are audited by GFSI-recognized platforms. We currently hold global food safety certifications, including BRC (Grade A) and IFS, ensuring top-tier hygiene, traceability, and operational standards.
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Q What packaging options do you offer for bulk industrial orders?
A To ensure product stability during long-distance shipping, we primarily offer two industrial packaging solutions:
(1)Aseptic Bags in Steel Drums: Ideal for ambient shipping and clarified juices.
(2)Frozen Drums: Recommended for concentrates with high pulp content or specific temperature-sensitive profiles.
All packaging materials are food-grade and align with EU eco-friendly packaging trends.
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Q Do your fruit juice concentrates comply with the AIJN Code of Practice?
A Yes, absolutely. All our juice concentrates are produced and standardized in strict accordance with the AIJN Code of Practice. We ensure that key parameters—such as Brix levels, total acidity, and isotopic values—meet European identity and purity standards to prevent any risk of adulteration.
